Privacy Policy

1. Introduction

ZusOTT ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our IPTV reseller platform.

By using ZusOTT, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following categories of information:

• Account Information: Your name, email address, username, and password (stored in hashed form) when you register.
• Profile Data: Optional details such as phone number, country, and profile image.
• Transaction Data: Records of deposits, purchases, and balance history associated with your account.
• Subscription Data: IPTV credentials, server details, and subscription statuses linked to your account.
• Technical Data: IP address, browser type, device information, and session data for security and fraud prevention.
• Communication Data: Support ticket messages and any other communications you send us.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account and authenticate your identity
• Process payments, deposits, and IPTV subscription purchases
• Deliver purchased subscriptions and their credentials to your dashboard
• Send transactional emails such as subscription expiry notifications and purchase confirmations
• Respond to support tickets and customer inquiries
• Detect and prevent fraud, abuse, and unauthorized account access
• Comply with legal obligations
• Improve and maintain our platform

We do not sell your personal data to third parties, and we do not use your data for advertising purposes.

4. Data Sharing

We may share your data only in the following limited circumstances:

• IPTV Providers: When you purchase a subscription, your chosen server provider receives the minimum information necessary to create your subscription (e.g. requested connection count and plan duration). Your email is never shared with providers.
• Payment Processors: Payment networks (e.g. Cryptomus) receive transaction-level data required to process your deposit. We do not store full payment card details.
• Service Providers: Trusted third-party services that help us operate the platform (e.g. database hosting, email delivery) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect the rights, property, or safety of ZusOTT, its users, or the public.

5. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve platform performance. We may also use analytics tools (such as Google Analytics) to understand how users interact with our platform.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will delete or anonymize your personal data within a reasonable timeframe, except where we are required to retain it by law (e.g. financial records).

Transaction and payment records may be retained for up to 7 years for legal and accounting purposes.

7. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS), hashed password storage, and session security. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Two-factor authentication (2FA) is available and strongly encouraged to protect your account.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain types of processing of your data.

To exercise any of these rights, contact us at contact@zusott.com. We will respond within 30 days.

9. Children's Privacy

Our platform is not directed to children under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with their personal data, please contact us and we will delete it promptly.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at contact@zusott.com or open a support ticket from your dashboard.